Data Entry Skills
10FastFingers
- Test & improve your typing speed
How to Type
- Boost your typing efficiency with these handy tools!
Ratatype
TypeRacer
- Award-winning online typing competition
Typing.com
- Learn to Type Faster and Easier for Free
Typing Test
- Check your typing skills in a minute
eMail Skills
GCFGlobal: eMail Basics Tutorial
- Learn how to use common email features and practice proper etiquette
GCFGlobal: Gmail
- Get an introduction to Gmail and learn how to manage, send, and respond to messages
GCFGlobal: Responding to email in Gmail
- Shows how to read an email, open attachments and reply to emails
GCFGlobal: Sending email in Gmail
- Shows how to compose an email, add an attachment, and create a signature that will appear on all of the messages you send
Google: Delete or Recover Gmail messages
- When you delete a message, it stays in your trash for 30 days. After 30 days, the message is permanently deleted from your account and can't be recovered.
Google: Open and Download Attachments in Gmail
- When you get an email with an attachment, you can download the attachment to your device
Google: Print Gmail Messages
- You can print individual messages or all messages inside a conversation
Google: Report Spam in Gmail
- In Gmail, you can report unwanted emails as spam. Emails you report as spam are added to Spam. As you report more spam, Gmail identifies similar emails as spam more efficiently
Google: Sending Attachments in Gmail
- Add attachments, like files or photos, to your emails
File Management
Computer Skills Course: File Management, Part 1
- YouTube video. Learn the core concepts of file management, including folders, filenames, and file extensions
Computer Skills Course: File Management, Part 2
- YouTube video: Learn basic file management techniques in Mac OS and Windows.
Manage Files and Folders with File Explorer (Windows 10)
- Well-illustrated article on file management in Windows 10
Perform Basic File Management Techniques
- Module from a Basic Computer Skills MOOC (from Wisc-Online - have a look at their other computer courses) introducing basic file management
Internet Skills
Age Action: Computer Tutor Resources (Internet Archive version)
- Computer training lesson plans
GCFGlobal: Chrome Tutorial
- Learn all about browsing, customizing, and bookmarking in Chrome, as well as personalizing your privacy and security settings.
GCFGlobal: Internet Basics Tutorial
- Improve your Internet skills so you can connect, use the cloud, download and upload files, and do more online.
GCFGlobal: Online Safety Tutorials
- These tutorials will provide you with the strategies, skills, and mindset needed to protect yourself, your computer, and your privacy online.
How Do Search Engines Work?
- The world wide web is made up of nearly 2 billion websites. To find a website, we use search engines (Google, mostly)
Online Research: Tips for Effective Search Strategies
- YouTube video explaining how to create a basic search strategy
Printing in Chrome
- Chrome's printing help page
Word Processing Skills
GCFGlobal: Google Docs Tutorial
- Learn how to use this free cloud-based program for creating professional documents.
GCFGlobal: Word Tutorials
- Use these tutorials to learn more about producing, editing, and sharing documents
GCFGlobal: Word 2013 - Checking Spelling and Grammar
- Tutorial on Word 2013's spelling and grammar checker
GCFGlobal: Word 2013 - Printing Documents
- How to print your documents
GCFGlobal: Word 2013 - Saving and Sharing Documents
- How to save, export and share documents directly from Word
Microsoft: Align Text Left or Right, Center Text, or Justify Text on a Page
- Learn how to change the orientation of text in paragraphs
Microsoft: Word Help & Learning
- Microsoft's Word support portal
Microsoft Word 2013 Tutorial - Formatting Text
- Part of a YouTube tutorial series created specifically for people to learn the basics and where to start with Microsoft Word 2013
Microsoft Word 2013 Tutorial - Spelling and Grammar Check
- YouTube video covering the Word Editor
Word 2010 | Setting Margins and Paragraph Alignment
- Learn how to set the document page margins and paragraph alignment.
Additional Resources
Digital Stepping Stones
- A free self-assessment tool that helps you check how digitally literate you are
Books
Absolute Beginner's Guide Computer Basics, Windows 11 Edition
The Internet for Dummies
Microsoft Office 365 For Beginners (Amazon)
- A beginner-friendly guide to Office 365. Not available in the Digital Library - s
Microsoft Word in Easy Steps
Windows 11 For Dummies
Windows 11 in Easy Steps
Courses
Alison.com
- Free online courses With certificates & diplomas. Over 1200 IT courses
Coursera
- Access 10,000+ courses, get guidance with Coursera Coach and earn recognized credentials
LinkedIn Learning
- Get guidance to develop the critical skills you need to advance your career. Requires a paid subscription
Massive Open Online Courses (MOOC)
- A comprehensive list of MOOCs and free online courses.
Open University
- Over 1000 free short courses from the Open University